nCloud Connect helps auto shop owners, mechanics, dealerships, and transportation companies streamline business operations and handle calls quickly and efficiently. Answer customer inquiries, send quotes, estimates, statements, and reminders to increase customer interaction, boost sales, and improve service ratings. Support on-the-go workers in multiple locations with one seamless and reliable communications and collaboration solution to keep your workforce connected at all times.
Qualifiers
Is nCloud Connect the right fit for your business? Use the below identifiers to determine if a hosted pbx solution is the way to go. If you find yourself saying yes to these questions, than the nCloud Connect system is the right fit for your business.
- Do you have multiple locations that require expensive private network links to be able to extension dial?
- Is your phone system outdated, and require costly maintenance contracts?
- Do you have an IT staff member that has the ability to make changes on the fly?
- Are you looking to eliminate unexpected charges with predictive monthly billing?
- Are you having a hard time communicating with your teammates while on the road?
- Tired of clients calling your personal cell phone for business related calls?
- Finding yourself out of phone or internet services, causing loss of business?
Happy with your current phone system, but frustrated with your carrier line services because of high fees and terrible support? Learn more about the carrier services we offer.
Features
- ANI Screening
- Auto-Attendant
- Call Forwarding
- Holidays Greetings
- Contact Center Solutions
- Call Queue and Queue Monitoring
- Call Recording
- Call Analytics
- CRM Integration
- Instant Messaging
- Desktop Faxing
- Unified Messaging
- Custom Music on Hold
- Mobile App
- Conferencing Service
- Appointment Reminders
Benefits
- Never miss a call – route calls to your mobile phone and keep personal number private so your company brand remains persistent across all communications
- Automatically track call reports to make staff adjustments and optimize performance across departments
- Seamlessly transfer calls between devices so employees are not glued to their desk phone
- Managers use call recording to mentor and coach employees to be sure they are handling concerns effectively
- Ensure reliable communication between staff, dealerships, and service centers
- Intelligent call routing gets people to the right person with the right skills the first time
- Customize hold messages to discuss current events, sales or other valuable customer information
- Redundancy eliminates downtime so you are always connected, and customers can always get through
