nCloud connect ensures your restaurants are delivering the best dining and customer experience to your patrons. Cater to all of your customer’s communication needs – answer questions, take orders, make reservations, and announce special events all while boosting productivity and efficiency.

Qualifiers

Is nCloud Connect the right fit for your business? Use the below identifiers to determine if a hosted pbx solution is the way to go. If you find yourself saying yes to these questions, than the nCloud Connect system is the right fit for your business.

  • Do you have multiple locations that require expensive private network links to be able to extension dial?
  • Is your phone system outdated, and require costly maintenance contracts?
  • Do you have an IT staff member that has the ability to make changes on the fly?
  • Are you looking to eliminate unexpected charges with predictive monthly billing?
  • Are you having a hard time communicating with your teammates while on the road?
  • Tired of clients calling your personal cell phone for business related calls?
  • Finding yourself out of phone or internet services, causing loss of business?

Happy with your current phone system, but frustrated with your carrier line services because of high fees and terrible support? Learn more about the carrier services we offer.

Features

  • ANI Screening
  • Design dynamic IVR
  • Conditional or Unconditional Call Forwarding
  • Call Recording
  • Call Barging
  • E911
  • Music on Hold
  • Voicemail
  • Personalized Greetings
  • CRM Integration
  • Manage Address book

Benefits

  • Improve the customer experience by routing calls to the right place the first time to address customer inquiries, take orders and handle reservations quickly and efficiently
  • Avoid long wait times and manage high call volume even during peak hours to prevent hangs ups and customer frustration
  • Provide information to patrons before and after restaurant hours with automated attendants
  • Create custom messages to announce your restaurant’s specials, discounts, and upcoming events
  • Monitor call activity to ensure customers are getting the best experience
  • Compare call volume across multiple locations to analyze and optimize the performance of individual stores
  • A user-friendly interface saves time and reduces the IT burden so you can focus on what matters – your customers
  • Never drop a call with improved reliability and redundancy
  • Get a phone system that scales with you as you expand to add new employees or additional restaurants
  • Don’t miss a call when you are away – make and receive calls and texts from your restaurants number from wherever you are

Learn more about nCloud Connect!

Speak with One of our Cloud Communication Experts