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Integrations

Combine & Simplify All Your Applications

nCloud Connect’s Cloud Communications Solution Easily Integrates with Your Company’s CRM and Other Crucial Business Applications to Maximize Productivity and Efficiency.

Contact Center Enterprise

Customer service departments are continuously trying to improve the customer experience. It is important that the initial contact must is prompt and informative. As a business, contact centers strive to expedite the success rate and provide quick call resolution to callers.

 

Contact center service providers that integrate their call center solution with third-party applications are more apt to increase their customer’s success. Boost productivity by integrating your business applications with your communication and collaboration tools. Our enterprise contact center solution integrates with any of the following business applications:

  • Sales Force
  • Slack
  • ZenDesk
  • Service Now
  • Microsoft Dynamics 365

Centralize the handling of calls, webchat, email, and SMS in a single application with our omnichannel capabilities. Keep an eye on service levels, and analyze team performance by queue, team, or agent with real-time dashboards and historical reports. Centralize management from one portal, accessible anywhere, any time.

Bria Enterprise Desktop Integration

nCloud Connect offers a desktop application that provides the following features to incorporate your phone and desktop for quicker response times.

 

 

This application includes:

  • Instant Messaging,
  • Softphone Capabilities,
  • Voicemail Management,
  • File Sharing,
  • Presence Monitoring to Increase Employee Productivity,
  • Video Conferencing,
  • Access Through Web/Desktop Application,
  • Email Integration for Easy Meeting Scheduling.

Seamlessly continue your conversations from the phone to the mobile app, to the desktop client for increased integration.

Get a Quote and Speak with One of our Cloud Communication Experts
Get a Quote
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    NetCarrier is an FCC regulated national provider of cloud based voice and data services. They transform the traditional workforce and enable companies to connect, collaborate and communicate through cloud based solutions. For over 20 years, NetCarrier has been providing innovative solutions for businesses throughout the U.S. NetCarrier’s proprietary nCloud Hosted PBX platform, nCloud Connect, offers customers a multitude of Unified Communication (UCaaS) features that provide the functionality to meet any business needs.

    NetCarrier Telecom, Inc. is an FCC-regulated national provider of cloud based voice and data services. They transform the traditional workforce and enable companies to connect, collaborate and communicate through cloud based solutions. For over 20 years, NetCarrier has been providing innovative solutions for businesses throughout the U.S. NetCarrier’s proprietary nCloud Hosted PBX platform offers customers a multitude of Unified Communication (UCaaS) features that provide the functionality to meet any business needs.

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    Headquarters

    4000 North Cannon Ave Lansdale, PA 19446

    Main : 215-257-4917

    Email : info@ncloudconnect.com

    Sales : 215-966-3393

    Email : support@ncloudconnect.com

    Support : 1-888-575-4754

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